Welcome to Delites Online! These Terms & Conditions (“Terms”) govern your use of the website https://delitesonline.com/ (“Website”) and your purchase of products from Delites Online (“we,” “us,” or “our”).
By accessing or using our Website and placing an order, you agree to be bound by these Terms, our Privacy Policy, and our Shipping & Delivery and Refund & Returns policies. If you do not agree with any part of these Terms, please do not use our Website.
General Conditions
- Accuracy of Information: We strive to ensure that the information on our Website is accurate and up-to-date. However, we do not warrant the completeness or accuracy of any information on the Website, including product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
- Modification of Terms: We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
Products and Services
- Product Availability: All products listed on the Website are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
- Product Descriptions: We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
- Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. Prices are subject to change without notice. We are not responsible for any typographical errors regarding price or any other matter.
- Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Account Registration
- To make a purchase on our Website, you may need to register for an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
- You agree to accept responsibility for all activities that occur under your account or password.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made at our1 store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Order and Payment
- Payment Methods: We accept various payment methods, including credit cards, debit cards, Net Banking, UPI, and Cash on Delivery (COD) where available. All payments are processed through secure third-party payment gateways. We do not store your complete payment card details on our servers.
- Fraud Prevention: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
- Billing Information Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Shipping & Delivery
- Shipping and delivery are subject to our Shipping & Delivery Policy, which is incorporated into these Terms by reference. Please review this policy for details on shipping locations, processing times, delivery estimates, and charges.
Returns & Refunds
- Returns and refunds are subject to our Refund & Returns Policy, which is incorporated into these Terms by reference. Please review this policy for details on eligibility, return process, and refund methods.
User Conduct
- You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms.
- You agree not to modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Website.
- You agree not to interfere with or circumvent the security features of the Website.
Intellectual Property
- All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Delites Online or its content suppliers and is protected by Indian and international copyright laws.
- The trademarks, service marks, and logos used and displayed on this Website are registered and unregistered trademarks of Delites Online. Nothing on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without our prior written permission.
Disclaimer of Warranties; Limitation of Liability
- We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
- We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
- You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
- In no case shall Delites Online, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
- Our liability shall be limited to the maximum extent permitted by law.
Indemnification
- You agree to indemnify, defend, and hold harmless Delites Online and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
- In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
Governing Law & Jurisdiction
- These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
- Any dispute or claim arising out of or in connection with these Terms, the Website, or products purchased shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
Contact Information
- Questions about the Terms & Conditions should be sent to us at delitesonline1@gmail.com.
Delites Online
Email: delitesonline1@gmail.com
Phone: +91-9341719846
Operating Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST