Shipping & Delivery

At Ellitesale, we are committed to delivering your orders quickly and efficiently. Here’s what you need to know about our shipping and delivery process:

Shipping Locations:

We currently ship to all serviceable pincodes across India.

Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation.
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery Times

Product will be delivered within 7-10 business days.

Shipping Charges:

  • Free Shipping: We offer free standard shipping on all orders above ₹500.
  • For orders below ₹500: A nominal shipping fee of ₹50 will be applied.
  • Any applicable shipping charges will be clearly displayed during checkout before you finalize your order.

Order Tracking:

  • Once your order is shipped, you will receive an email and/or SMS with a tracking number and a link to track your package.
  • You can also track your order directly from your Ellitesale account by logging in and navigating to “My Orders.”

Delivery Attempts:

  • Our courier partners will typically make 2-3 attempts to deliver your package.
  • If delivery is unsuccessful after multiple attempts, the package may be returned to us. In such cases, we will contact you to arrange re-delivery, which may incur additional shipping charges.

Damaged or Lost Shipments:

  • In the rare event that your package arrives damaged, please do not accept the delivery and contact our customer support immediately.
  • If your package is lost in transit, please contact us. We will investigate with the courier partner and arrange for a replacement or refund as per our policy.

Important Notes:

  • Please ensure your shipping address and contact details are accurate and complete to avoid any delays in delivery.
  • We are not responsible for delays caused by incorrect address information provided by the customer.
  • For any queries regarding your shipment, please contact our customer support team with your order number.

Customer Support:

Thank you for shopping with Delites Online!