At Ellitesale.com, we are committed to ensuring your satisfaction with every purchase. If you’re not fully satisfied with your order, we’re here to help.
🛍️ Return Conditions
You may request a return if:
- The item is unused, unworn, and in original condition
- The item is returned in its original packaging with tags and invoice
- The return request is raised within 7 days of delivery
❌ Non-Returnable Items
We do not accept returns for:
- Items marked as “Final Sale”
- Customized or personalized items
- Items damaged due to misuse or negligence
🔁 How to Initiate a Return
- Email us at ellitesale@gmail.com within 7 days of receiving the product.
- Include your Order ID, product details, and reason for return.
- Wait for approval and return instructions from our support team.
💸 Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection.
- Approved refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method or as store credit, based on your preference.
- Shipping charges are non-refundable, unless the return is due to our error.
🔄 Exchanges
If you need to exchange an item for a different size, color, or design:
- Contact us within 7 days.
- Exchange is subject to product availability.
🚚 Return Shipping
- If the return is due to our mistake (wrong/damaged item), we will cover return shipping.
- In all other cases, return shipping costs are the buyer’s responsibility.
📞 Contact Us
For returns, refunds, or any queries, reach us at:
📧 Email: ellitesale@gmail.com
🌐 Website: www.elitesale.com
Would you like this added as a separate page on your WordPress site or included in the email footer automatically?